The use of the services or the contracting of products in www.sabanea.com imply the acceptance of the following general conditions:

1.- Acceptance and availability of the General Conditions of Purchase

By accepting this agreement, you represent:

A) That he is a person of legal age and with the capacity to hire

B) That you have read and accept these general conditions.

These general conditions (hereinafter, "the General Conditions"), regulate the legal relationship that emanates from the contracting processes carried out between the users-clients (hereinafter, "Users") of the electronic commerce website located at the url www.sabanea.com property of Sabanea, S.L. (hereinafter, "Property"), with CIF B02680288 with address at Calle Pintor Francisco Ribalta 4A, 46540, Valencia.

Users accept the General Conditions from the moment they use, contract or purchase any product. This document can be printed and stored by the USERS, for their part, the PROPERTY before any modification of these General Conditions will always respect those that the user has accepted at the time of making the purchase, so we make available to them the e-mail address info@sabanea.com so that they can raise any questions about the General Conditions or ask us for a copy of them in case of loss.

2.- Applicable rules

These General Conditions are subject to the provisions of Law 7/1998, of April 13, on General Conditions of Contract, Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users, Royal Decree 1906/1999, of December 17, 1999, which regulates Telephone or Electronic Contracting with general conditions, Organic Law 15/1999, of December 13, protection of personal data, Law 7/1996, of January 15, 1999, retail trade, and Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce.

3.- Modification of the General Conditions

The PROPERTY may modify the General Conditions by notifying the USERS in good time, in order to improve the services and products offered through www.sabanea.com By modifying the General Conditions set out on the website of www.sabanea.com,it will be understood by fulfilled said duty of notification.

As well as the USERS may communicate to the PROPERTY any request or request in relation to these general conditions of purchase to the email provided for that purpose in clause 9 of this contract.

In any case, before using the services or contracting products, you can consult the General Conditions.

4.- Description of the products and services

4.1. Purchase process.

The use of the website www.sabanea.com, does not imply the obligation of registration or registration of the USER. To be able to choose between the range of items, the USER must go to the 'Products' section, choose the one they want to acquire by clicking on the image and, later, on 'add to my cart. Once this action has been carried out, you can continue consulting the product catalog or complete the purchase process by first going to the 'shopping cart' section, located in the upper right margin of your screen, and then clicking on 'process order'.

A new screen will open in which you will be asked for a series of personal data necessary to carry out the purchase, as well as the preferred payment method, and in which you will also be informed of the expenses that will be charged for transport and the estimated delivery time of the order. Once the process is completed and after accepting the privacy policy of the website and these general conditions of purchase that govern the service, pressing 'continue' will open a new screen in which the detailed summary of the order will appear, including the information related to the costs in concept of transport and the estimated delivery time. To confirm the purchase it will only be necessary to click on the 'buy' option, an action that will generate the automatic sending of an email with the detailed summary of the order.

THE PROPERTY reserves the right to withhold any order for security reasons, if it believes it cannot verify shipping and billing information. In that case, the affected customers will be informed.

4.2. Territorial scope of the service:

Our shipping service only reaches the national territory. Purchases can be made from Spain only (peninsula and Balearic Islands).

4.3. Applicable Warranty

All our products are guaranteed by law for 2 years for manufacturing defects or quality.

5.- Shipments, deadlines and follow-up of orders:

So that you can enjoy your order as soon as possible, the packages are sent within 24-48 hours of receiving the payment, through Tipsa with tracking number, so that you will receive a link so that you can follow your order online.

Currently we only make shipments to the peninsula and the Balearic Islands but we hope to reach many more of you soon.

  • Orders placed before 12:00 AM are shipped that same day.
  • Orders placed after 12:00 AM are shipped the next business day.
  • Orders placed on weekends and holidays will be handled on the working day immediately following.

These aforementioned delivery times apply to all our products in stock.

For products that appear out of stock, an order must be placed on request, so the waiting time becomes 8 to 10 days.

Deliveries will be made to any address belonging to the national territory of Spain.

Once the order has been shipped, you will be sent a shipping confirmation email.

To avoid incidents in the delivery (wrong addresses, impossibility of finding someone at home), it is essential that you fill in the contact telephone box.

Once the order leaves our warehouse, the estimated delivery time is 3 to 5 working days. It is an indicative deadline that will depend on the services of our logistics operators, the destination area where the order must be sent and the existence or not of holidays in the delivery time initially foreseen, which could mean an additional day of delay with respect to the period initially indicated. In this sense, shipments are made from Monday to Friday, except holidays.

6.- Shipping costs.

The expenses charged for transport are 5,95€

There is a permanent promotion that consists of free shipping, when the € 65 purchase is exceeded.

7.- Prices.

The prices shown are always retail prices, with all taxes included. Our prices are expressed in euros.

8.- Payment method.

Payment can be made by credit or debit card (Visa, MasterCard, Visa debit and American Express).

- If the payment is by debit card the charge will be made automatically at the time of purchase.

We protect your data with SSL, the acronym that corresponds to the terms in English (Secure Socket Layer), which is a security protocol that makes your data travel in an integral and secure way, that is, the transmission of the data between a server and web user, and in feedback, is fully encrypted or encrypted.

9.- Modification of data:

Any modification or change of the data associated with the order placed in the online commerce store can www.sabanea.com be made by contacting our customer service through the email address info@sabanea.com

In the same way, the PROPERTY puts at your disposal the email address info@sabanea.com so that you can exercise the rights of access, rectification, cancellation and opposition.

10.- Cancellation of the order.

You can cancel an order as long as it has not been shipped. Please note that orders are shipped on the same day or the first business day after purchase.

To make the cancellation, send an email to the following address info@sabanea.com

If the order has already left our warehouses, it will not be possible to cancel it, but you can make the return once received.

11. - Right of withdrawal.

The USER has the right to exercise the right of withdrawal in relation to the products purchased in our store within a period of 14 calendar days without the need for justification.

The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired material possession of the goods, that is, from the date of receipt of any of our products.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unequivocal statement.

You must send an e-mail to our email info@sabanea.com indicating the order number, name and surname and the cause of the return. We will notify you without delay and to the email that indicates the receipt of said withdrawal.

12. - Returns and refund.

In any case, the return of the product must be previously communicated to Sabanea by email info@sabanea.com

All items received, in order to be returned, must maintain the original conditions with their seal, wrapper or box, (not have been opened, used, or damaged) and will be inspected at the time of receipt. It is necessary to package the article(s) properly, in order to avoid a possible deterioration in the product. In addition, it is essential to present the purchase invoice.

- Refund of the amount paid for the product, shipping and return costs

The refund of the full amount of the shipping and return costs, together with the amount paid for the product purchased, in the exercise of the right of withdrawal, will be refunded only in the event that the return occurs due to a defect or defect in the product purchased.

The refund of the amount paid for the product(s) will be made effective in the same form of payment, once the product returned by you has been received and will be limited to unused items that are returned in perfect condition, in the same conditions in which they were received.

No refund will be made if the product has been used, opened beyond the mere function of checking it, or its condition, or if it has suffered any damage, so you must be careful with the products while they are in your possession.

- Refund of the amount paid for the product and shipping costs.

In case of withdrawal on your part, within the established deadline, we will refund all payments received from you, including delivery costs. In this case, you will be refunded the price paid for such products.

In case of the return costs, you will be responsible for the direct costs of returning the product (and therefore the amount of said expenses will not be refunded), except in case of damaged or tare products.

The refund of the amount paid for the product(s), as well as the shipping and return costs, will be made effective in the same form of payment, once the product returned by you has been received and will be limited to unused items that are returned in perfect condition, in the same conditions in which they were received.

This means that in the event that you as a customer, are not satisfied with the product (s), for any other reason than the defect or defect, the amount of the shipping costs will be refunded, but you will be the one who will take care of the return costs.

The return can be made by mail / courier or by physical and direct delivery at home:

Sabanea

Calle Pintor Francisco Ribalta 4A,

46540, El Puig

valence

13.- Intellectual property

The contents provided are subject to intellectual and industrial property rights and are the exclusive property of Sabanea. Through the acquisition of a product or service, the PROPERTY does not confer on the acquirer any right of alteration, exploitation, reproduction, distribution or public communication about it, reserving the PROPERTY all these rights. The assignment of the aforementioned rights will require the prior written consent of the PROPERTY. The client may not make such content available to third parties.

The intellectual property extends, in addition to the content included in the web www.sabanea.com to its graphics, logos, design, images and source code used for its programming.

14.- Use of the service and responsibility

14.1. Links.

The PROPERTY is not responsible for the content of links to other web pages that are not owned by it and that, therefore, can not be controlled by it.

14.2. Errors in connections, fortuitous event and force majeure.

The PROPERTY will not be responsible for errors, delays in access, delays in the system or any anomaly that may arise in relation to problems of a general nature in the Internet network, causes of fortuitous event or force majeure or any other contingency totally unpredictable and therefore alien to the good faith of the company. The PROPERTY undertakes to try to solve these incidents by putting all the means at its disposal and offering all the necessary support to the USER to solve the incidents in the fastest and most satisfactory way possible. Likewise, the PROPERTY will not be responsible for the failures that for these reasons may occur in communications, deletion or incomplete transitions, so that it does not guarantee that the website is at all times operational when it is due to issues not attributable to the PROPERTY that it can not resolve with the means that are at its disposal.

14.3. Use of the website.

The PROPERTY will not be responsible in any case for errors or damages caused by the inefficient and bad faith use of the service by the USER. Nor will the PROPERTY be responsible for the major or minor consequences for the lack of communication between the PROPERTY and the USER when it is attributable to the non-functioning of the email provided or to the falsity of the data provided by the user in the purchase process in the online store of the website www.sabanea.com.

14.4. Responsibility of the PROPERTY:

The PROPERTY assumes the responsibilities that may be due to the provision of the services it offers within the limits and as specified in the different General Conditions of Contract of the services that are made available to the USER.

14.5. Responsibility of the USER:

- Good use of the service: The USER is obliged to make good use of the service and therefore not to use it in bad faith for any practice that is prohibited by law or rejected by commercial uses. The PROPERTY is empowered by means of these General Conditions, from the moment in which it has reliable knowledge of the realization by the USER of any illegal action or use in general, to inform the competent authorities of these circumstances and cancel the USER or restrict access to the website of www.sokios.com The USER will be solely responsible for any claim or legal action , judicial or extrajudicial initiated by third parties directly harmed by the USER before Courts or other bodies, assuming all the expenses, costs and indemnities that, where appropriate, the PROPERTY may assume, if the claim is directed against it. Likewise, the PROPERTY will collaborate and notify the competent authority of these incidents at the time it has reliable knowledge that the damages caused constitute any type of illicit activity, especially in the field of content introduced by the USER that may violate rights or legitimate interests of the PROPERTY or of third parties.

- Due diligence: The USER is responsible for carrying out all the actions that are required with due diligence. In particular, the USER must be diligent with regard to the updating and veracity of their personal data, mainly the email indicated in the purchase as the main means of contact with the PROPERTY.

15.- Privacy and Protection of Personal Data

By providing the email address or other personal data, a necessary requirement for the contracting of certain services, users give their permission for these addresses to be treated and also used to send commercial communications promoting or advertising the services and products offered by the PROPERTY. The PROPERTY makes available to users the email address info@sabanea.com for them to revoke the consent given. As well as the exercise of the rights of access, rectification, cancellation and opposition guaranteed by current legislation.

The PROPERTY declares that it complies with current regulations regarding data protection, in particular Organic Law 15/1999, of December 13, protection of personal data and Royal Decree 1720/2007, of December 21, which develops the aforementioned organic law.

16.- Nullity and ineffectiveness of the Clauses

If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only that provision or the part of it that is null or ineffective, subsisting the General Conditions in everything else, having such a provision, or the part of it that is affected , by not putting.

17.- Notifications and Communications.

All notifications, requests, requests and other communications of any kind that must be made by the parties in relation to these General Conditions, must be made in writing and it will be understood that they have been duly made when they have been sent by ordinary mail to the address of the other party or to the email of the latter , or to any other address or e-mail that for this purpose each party may indicate to the other.

18.- Applicable legislation and competent jurisdiction.

These general conditions are governed by Spanish law, being competent the Courts and Tribunals of Valencia to know how many questions may be raised about the interpretation, application and compliance with them. The user, by virtue of his acceptance of the general conditions contained in this legal notice, expressly waives any jurisdiction that, by application of the Law of Civil Procedure in force may correspond to him, submitting to the Courts of the city of Valencia.

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